Testimonials & Reviews
Jones Family Dental
Justin B Jones, DDS
Cosmetic Dentist & General Dentist located in Tyler, TX
Dr. Justin B Jones always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 383 reviews with an average rating of 4.95 out of 5 stars. Please read what others are saying about Dr. Justin Jones below, and as always, we would love to collect your feedback.
Brandi E.
Submitted 12/30/25
Dr. Jones and his staff are amazing!! Super kind and knowledgeable in the field. Makes you feel at ease and comfortable. Definitely the place to go!
Benjamin (Ben) B.
Submitted 12/30/25
So, I’ve got terrible anxiety regarding dental appointments. I was a nervous wreck when I went to get teeth pulled yesterday (12/29/25). After only being there for 5 minutes and getting started on the nitrous gas, Dr.Jones’ nurse was already talking me down from my anxiety and validating my feelings so I didn’t feel dumb for nerves I couldn’t help. I wish I would’ve gotten her name because I’d love to give her credit. She was amazing. Dr. Jones came in and talked with me for awhile and we laughed and he made me feel very at ease. After getting started he reassured me that I didn’t have to get all 4 teeth pulled at once if I didn’t want to and that I could just do 1 today and come back and he would be happy as long as I was happy. I honestly think that one trip yesterday to his office changed my entire outlook on dental offices. When he told me he was starting, he explained what he was doing and I got ready for a lot of pain…after 3-4 minutes of me bracing myself for what was to come, Dr Jones said “ok, all done.” I was shocked. I thought we were still in the prep phase. I will never go anywhere else. I owe Dr Jones a huge thank you for making me feel so comfortable and making sure I didn’t feel the slightest bit of pain.
Paul M.
Submitted 12/23/25
I had an old crown come off and called for an appointment. The clinic got me scheduled right away and Dr. Jones and Mallory had me in and out in a jiffy with my crown fixed perfectly. This is an amazing dental office!!
Bud L.
Submitted 12/17/25
Dr. Jones is the BEST dentist I have ever had and at 80 I have been to more than a few. He can handle the most complex and delicate procedure's.
Nan H.
Submitted 11/26/25
I’m new to the area and I was referred to Dr. Jones by my family! He’s a good dentist and a very personable man ! Thank you!
Mark P.
Submitted 11/18/25
Excellent clinical description and options given for my crown.
Ronald H.
Submitted 11/14/25
Great Dentist
Sabrina W.
Submitted 11/12/25
Always nice to see my friends…we always catch-up on family when I come in. Always a nice atmosphere
Natalie R.
Submitted 11/11/25
Friendly and welcoming staff. Always do a great job. Dr Jones shows he cares about his patients
Adriana M.
Submitted 10/30/25
It was a great experience. Everybody in the office was very nice. The hygienist and doctor did wonderful work on my teeth. I’m very pleased with the results. I highly recommend! Great place! :)
Leroy G.
Submitted 10/28/25
I always have a good experience when I go to Dr Jones dental office
Jeff B.
Submitted 10/24/25
Love this office & all its employees.
Dr Jones has been my dentist since Dr Ellis retired & he took over the office! He’s a wonderful & excellent dentist & I’d recommend him to anyone looking for a dentist. We absolutely love him and all his employees!
Gary M.
Submitted 10/22/25
Excellant Service and great personel. Would not think of changing!!
Milton M.
Submitted 10/17/25
Great folks and most of all no pain
Cynthia G.
Submitted 10/17/25
Dr. Jones and his staff are absolutely the best!! I am always welcomed with a smile, receive friendly and professional service by everyone. I have and will continue to recommend Jones Family Dental to family and friends. Thank you, Dr. Jones and Staff!
Karen M.
Submitted 10/06/25
Dr Jones’ office and staff are very friendly, attentive and helpful to their patients. The dental care is of utmost importance to Dr Jones - he treats you as he would a family member. I always feel confident that I’m getting the best care in Tyler and would recommend this practice to anyone looking for an exceptional dentist and staff.
John T.
Submitted 10/03/25
I was experiencing pain with pressure on a tooth & the staff got me right in to address the problem.
Great caring staff there.
JT
Rebecca S.
Submitted 10/03/25
Fantastic front desk and support staff! Dr Jones is always patient and thorough and explains things clearly to patients. Very kind! We love this dental office.
Sabrina W.
Submitted 09/29/25
I absolutely love this team, they’re like family !! We always catch up with each other about our kids etc. Such a pleasant environment to be in !!! See y’all in December
Megan R.
Submitted 09/25/25
Dr Jones and his staff made me feel comfortable without any judgement!! Have recommended to family and friends!