Testimonials & Reviews

4.95/5
Justin B Jones, DDS -  - Cosmetic Dentist

Jones Family Dental

Justin B Jones, DDS

Cosmetic Dentist & General Dentist located in Tyler, TX

4.95/5 Star Rating
389 total reviews

Dr. Justin B Jones always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 389 reviews with an average rating of 4.95 out of 5 stars. Please read what others are saying about Dr. Justin Jones below, and as always, we would love to collect your feedback.

Sharon W.
5/5 Star Rating
Submitted 01/30/26
Rylee at front desk is lovely and offers a calming and warm welcome. Jadyn has a smile that makes any nerves melt away. Dr Jones is the most attentive/thorough dentist I have ever experienced. Overall our world could use more businesses with their demeanor. I highly recommend them.
David B.
5/5 Star Rating
Submitted 01/29/26
Very professional
Alois F.
5/5 Star Rating
Submitted 01/22/26
Dr Jones and his staff are the BEST. Our family relocated from Ky, and he treats our entire crew, including my 104 year old mother! Not only is the efficiency and expertise immeasurable, but the kindness, care, and concern always exceed our expectations. We are very very thankful to have connected with Dr Jones and his wonderful staff.
Bonnie B.
5/5 Star Rating
Submitted 01/14/26
Dr Jones is a very caring &professsional Dentist, the staff are Awesome as well as Dr Jones,he is a great Dentist will refer him to some of my freinds as well as Family members.
James (Jack) K.
5/5 Star Rating
Submitted 01/08/26
I Highly recommend Dr Jones to anyone who is having dental issues. He is very talented, professional, friendly and conversational. He always presents options to correct the problem and then we decide which path to take.
James (Jack) K.
5/5 Star Rating
Submitted 01/08/26
Dr Jones has been my dentist for many years and is always professional, friendly and conversational. He has a great staff of office workers and dental techs. He always considers me as part of the decision process. He presents the options available to correct a dental issue, we then decide what option is best to resolve my dental issue. I recommend him for any dental issues you may have.
Brandi E.
5/5 Star Rating
Submitted 12/30/25
Dr. Jones and his staff are amazing!! Super kind and knowledgeable in the field. Makes you feel at ease and comfortable. Definitely the place to go!
Benjamin (Ben) B.
5/5 Star Rating
Submitted 12/30/25
So, I’ve got terrible anxiety regarding dental appointments. I was a nervous wreck when I went to get teeth pulled yesterday (12/29/25). After only being there for 5 minutes and getting started on the nitrous gas, Dr.Jones’ nurse was already talking me down from my anxiety and validating my feelings so I didn’t feel dumb for nerves I couldn’t help. I wish I would’ve gotten her name because I’d love to give her credit. She was amazing. Dr. Jones came in and talked with me for awhile and we laughed and he made me feel very at ease. After getting started he reassured me that I didn’t have to get all 4 teeth pulled at once if I didn’t want to and that I could just do 1 today and come back and he would be happy as long as I was happy. I honestly think that one trip yesterday to his office changed my entire outlook on dental offices. When he told me he was starting, he explained what he was doing and I got ready for a lot of pain…after 3-4 minutes of me bracing myself for what was to come, Dr Jones said “ok, all done.” I was shocked. I thought we were still in the prep phase. I will never go anywhere else. I owe Dr Jones a huge thank you for making me feel so comfortable and making sure I didn’t feel the slightest bit of pain.
Paul M.
5/5 Star Rating
Submitted 12/23/25
I had an old crown come off and called for an appointment. The clinic got me scheduled right away and Dr. Jones and Mallory had me in and out in a jiffy with my crown fixed perfectly. This is an amazing dental office!!
Bud L.
5/5 Star Rating
Submitted 12/17/25
Dr. Jones is the BEST dentist I have ever had and at 80 I have been to more than a few. He can handle the most complex and delicate procedure's.
Nan H.
2/5 Star Rating
Submitted 11/26/25
I’m new to the area and I was referred to Dr. Jones by my family! He’s a good dentist and a very personable man ! Thank you!
Mark P.
5/5 Star Rating
Submitted 11/18/25
Excellent clinical description and options given for my crown.
Ronald H.
5/5 Star Rating
Submitted 11/14/25
Great Dentist
Sabrina W.
5/5 Star Rating
Submitted 11/12/25
Always nice to see my friends…we always catch-up on family when I come in. Always a nice atmosphere
Natalie R.
5/5 Star Rating
Submitted 11/11/25
Friendly and welcoming staff. Always do a great job. Dr Jones shows he cares about his patients
Adriana M.
5/5 Star Rating
Submitted 10/30/25
It was a great experience. Everybody in the office was very nice. The hygienist and doctor did wonderful work on my teeth. I’m very pleased with the results. I highly recommend! Great place! :)
Leroy G.
5/5 Star Rating
Submitted 10/28/25
I always have a good experience when I go to Dr Jones dental office
Jeff B.
5/5 Star Rating
Submitted 10/24/25
Love this office & all its employees. Dr Jones has been my dentist since Dr Ellis retired & he took over the office! He’s a wonderful & excellent dentist & I’d recommend him to anyone looking for a dentist. We absolutely love him and all his employees!
Gary M.
5/5 Star Rating
Submitted 10/22/25
Excellant Service and great personel. Would not think of changing!!
Milton M.
5/5 Star Rating
Submitted 10/17/25
Great folks and most of all no pain